IT Help Articles

Network Connectivity and Storage

• New Hire - Getting Started Articles
• Connecting to the VPN
• Syncing OneDrive Share Folder to Local Windows File Explorer
• Network Drive Access on Windows 10 Machines
• Staff OneDrive Storage
• Connecting To Referral Services OneDrive

Office 365

• Microsoft Apps for Personal Devices
• Editing Distribution Groups
• Forwarding or Replying Messages Sent to Other Staff
• Adding E-mail Address to Approved Senders
• iOS Microsoft Apps Installation
• Android Microsoft Apps Installation

Microsoft Teams / Planner

• Creating a Teams Meeting
• Microsoft Teams Group Video Conferencing Solution
• Requesting a Planner
• Setting up MS Teams on Windows
• Setting up a Planner

Password Help

• Password Questions? Start Here!
• Sign in to 15Five on your Mobile Device
• Sign In to 15Five
• Outlook Prompts for password everytime when opening
• Change password - Current password is known
• Change password - Current password is unknown

Phone and Fax

• Sending A Fax
• Add your extension to call by name directory
• 3CX Detailed Instructions
• Conference Calling with 3CX phone System
• How to Manage Voicemail in 3CX

KnowBe4 Security Training

• Phishing Button (Outlook)
• KnowBe4 Security Training Sign in