Self Help

Network Access

• Connecting to the VPN

KnowBe4 Security Training

• KnowBe4 Security Training Sign in
• Phishing Button (Outlook)

Office 365

• Forwarding or Replying Messages Sent to Other Staff
• Whitelist an E-mail Address
• Connecting To Referral Services OneDrive
• Staff OneDrive Storage
• Editing Distribution Groups

Password Help

• Password Questions? Start Here!
• Outlook Prompts for password everytime when opening
• Enrollment for Password Reset tool
• Change password - Current password is known
• Change password - Current password is unknown

3CX - Phone System

• Add your extension to call by name directory
• 3CX Detailed Instructions
• Conference Calling with 3CX phone System
• How to Manage Voicemail in 3CX