IT Help Articles

Network Connectivity and Storage

• Connecting to VPN (Multi-Factor Authentication)
• New Hire - Getting Started Articles
• Governing Board - Helpdesk Articles
• Save Bookmarks / Favorites to a File (for transfer to a new computer)
• Syncing OneDrive Share Folder to Local Windows File Explorer
• Network Drive Access on Windows 10 Machines

See all 8 articles

Mobile Phone Apps and Connections

• New Phone Multi Factor Authentication Instructions
• Automate Weekly Opening of 3CX - iPhone only
• FIX - Mobile Device E-mail / Teams sync issues
• Microsoft Apps for Personal Devices
• iOS Microsoft Apps Installation
• Android Microsoft Apps Installation

Office 365

• Remove Old Signature
• Delegated E-mail Access - Mac Users
• Editing Distribution Groups
• Forwarding or Replying Messages Sent to Other Staff
• Adding E-mail Address to Approved Senders

Microsoft Teams / Planner

• Creating a Teams Meeting
• Microsoft Teams Group Video Conferencing Solution
• Requesting a Planner
• Setting up a Planner

Password Help

• Password Questions? Start Here!
• Governing Board - Initial Setup of Multi-Factor Authentication
• Outlook Prompts for password everytime when opening
• Change password - Current password is known
• Change password - Current password is unknown

Copier/Printer/Phone/Fax

• Direct Print of OneDrive Documents
• Printing Cardstock or other specialty paper
• Scanning Directly to your OneDrive Folder
• Sending A Fax
• Add your extension to call by name directory
• 3CX Detailed Instructions

See all 8 articles

HR Logins and Tools

• Use Knowbe4 App
• Sign in to 15Five on your Mobile Device
• Sign In to 15Five
• Phishing Button (Outlook)
• KnowBe4 Security Training Sign in