Welcome to Grace Church as a staff member! We are excited to have you on our team.
Below are a list of help-desk articles that will be helpful as you initially set up your computer, phone and other devices. They will help you to setup and familiarize yourself with your staff computer, utilize individual and team network resources, using Grace resources on your personal device(s), and manage your phone extension and voicemails.
There are more resources available at helpdesk.gracechurch.us. If there is not an article to address your need, you can always open an IT helpdesk ticket there as well, or e-mail us at helpdesk@gracechurch.us.
Storage and Network Drives
Setup Multi-Factor Authentication
Network Drive Access on Windows 10 Machines
Connecting to the VPN - If attempting to connect to network drives while not in a Grace building, you will need to utilize our VPN
E-mail and Microsoft Programs on Phone (or Tablets)
Microsoft Apps for Personal Devices
Delete default Outlook signature on Mobile Device
Phone and Voicemail Access
3CX Detailed Instructions - In lieu of a physical phone, we utilize 3CX for phone and voicemail access. See below to download the app, set up voicemail and greetings, etc.
Add your extension to call by name directory
How to Manage Voicemail in 3CX
Security Training
KnowBe4 Security Training Sign in