Planner is a project management tool that is helpful for organization of Projects, tasks, subtasks, and having a go-to place to determine the status of projects. You may be familiar with other project management tools such as Asana or Trello, but Planner is particularly useful for Grace Church projects as it integrates into the Microsoft network and application environment that we utilize for most Grace IT and IM resources.
If you would like to start a planner for your team or department, you do so via the IT Helpdesk ticket system. As an IT team, we try to get these done quickly to make the process of requesting and using Planner as easy as possible.
To request one:
1. Open a browser, then go to helpdesk.gracechurch.us.
2. Click "Submit a request" at the top right of the screen.
3. Fill out form, similar to below. Make sure to include a specific planner name. These are global for the organization, so please be specific enough that we do not end up with duplicates.
Note: The Planner will come back with the prefix PLN (the example above would subsequently be named PLN-Help Desk Topic Articles). This will not affect it's use or performance and is simply due to the nature of creating groups in our environment and knowing that a group is Planner related.
4. You will receive an e-mail from IT letting you know you now have access and with a link to another help desk article for how to add members to the planner, suggestions for organizing it, etc.