Sending the Background Check Request
To complete the background check process, each staff member can quickly send an email request directly to their volunteer.
Request Entry Screen:
Email Text - This is the exact text that will be sent to the volunteer you are requesting a background check from.
Background Request Email:
The volunteer will receive an email like the following, but with your personalized text. The email contains a personalized link to a pre-filled form.
Completing the Background Check Request
The link opens a form pre-filled with all of the information we currently have on their Grace profile. They can review and update their personal details, enter their SS# and answer the background safety questions.
Important process steps to note:
- Any personal information updated on this form is automatically updated on the person's Rock profile (except SS#).
- The form is then submitted directly to the background search provider or, if needed, the security team representative for review.
- If the the background check request is not submitted, the volunteer will receive additional email reminders once a week for 4 weeks.
Background Consent & Submission Form:
Reviewing Background Check Result
Rock will automatically review the background check for any warnings or errors. If none are found, it will automatically update the person's profile in Rock and you will receive an email notifying you the volunteer has Passed.